![]() ![]() It works end to end, so we have a program for true inventory management too, which is called CIM, or Cardinal Health Inventory Management. And it allows them to create service requests if something does come up. Outside of ordering we have a lot of business process. It’s really their primary point of interaction with us day to day.ĬT: And the Web portal’s not just for ordering, as you note. Pharmacists and technicians spend a lot of time in Order Express every day. It’s the customers’ way to get information ranging from ordering to business practices and clinical programs support. This is our customers’ portal into Cardinal Health. In this interview, Cardinal Health’s Brendan Gardner, product marketing manager of mobile, gives ComputerTalk’s Will Lockwood the story.ĬomputerTalk: Brendan, let’s start off hearing a little bit more about what the Order Express portal is, the one on the Web.īrendan Gardner: Sure. The result is a brand new Order Express app that debuted at the recent Cardinal Health Retail Business Conference (RBC) 2015 in Las Vegas. Cardinal Health heard what these customers were saying, loud and clear. But one area where customers wanted to see some improvement was the technology they used to build orders based on the inventory on the shelves in the pharmacy and the front end. ![]() Brendan Gardner, right, shows two RBC15 attendees through the new Order Express app.Īn Interview with Cardinal Health’s Brendan GardnerĬardinal Health’s Order Express platform is a key portal for customers to access a range of services. ![]()
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